Summary: PermanentWallet is a blockchain-based service. Domain registrations happen on-chain and are publicly visible. We collect minimal personal data. We do not sell your data. We do not use advertising trackers.
1. Who We Are
PermanentWallet ("we", "us", or "our") operates the website at permanentwallet.io and provides permanent, non-expiring crypto wallet domain name services across multiple blockchain networks.
Contact: [email protected]
2. What Information We Collect
2.1 Information You Provide Directly
- Email address — if you contact us or subscribe to our newsletter
- Wallet address — when you register a domain or interact with our platform
- Communications — any messages you send to our support email
2.2 Information Collected Automatically
- Log data — IP address, browser type, pages visited, time and date of visit
- Cookies — strictly necessary cookies for website function only. No advertising or tracking cookies.
- Analytics — anonymised page view statistics
2.3 Blockchain Data (Public by Nature)
All domain registrations are recorded on public blockchain networks. Your wallet address and domain name are publicly visible on-chain by design. This is a fundamental property of blockchain technology and is not within our control to change.
2.4 Information We Do NOT Collect
- We do not collect your name, physical address, or phone number unless voluntarily provided
- We do not collect payment card details — all payments are made in cryptocurrency on-chain
- We do not track you across other websites
- We do not build advertising profiles
3. How We Use Your Information
- Operate and improve the PermanentWallet website and platform
- Respond to your support requests
- Send service-related communications (with your consent where required)
- Monitor and prevent fraud, abuse, and security incidents
- Comply with our legal obligations
4. Legal Bases for Processing (GDPR)
- Contract performance — providing you with the services you requested
- Legitimate interests — operating and securing our platform
- Consent — for newsletter communications
- Legal obligation — where required by law
5. How We Share Your Information
We do not sell, rent, or trade your personal data. We may share data with trusted service providers (hosting, analytics) bound by confidentiality obligations, or where required by law.
6. Data Retention
- Email communications — retained for up to 3 years or until deletion request
- Log data — retained for up to 12 months
- Blockchain data — permanently recorded on public blockchains; we cannot delete this
7. Your Rights
You may have rights to access, rectify, erase, restrict, or port your personal data. To exercise these rights, contact [email protected]. We will respond within 30 days. Note: we cannot delete data recorded on a public blockchain.
8. Cookies
We use strictly necessary cookies for website function and anonymised analytics cookies only. We do not use advertising, social media tracking, or cross-site tracking cookies.
9. Third-Party Links
Our website links to third-party services including x2xPay (x2xpay.me), XNS, and blockchain explorers. We are not responsible for the privacy practices of these services.
10. Children's Privacy
Our services are not directed at children under 18. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.
11. Security
We implement appropriate technical and organisational measures to protect your personal data. Note: the security of your crypto wallet and private keys is entirely your responsibility. We never ask for your private keys or seed phrases.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date.
13. Contact Us
PermanentWallet
Email: [email protected]
Web